Payment & Cancellation Policy

Payment policy

·       All rates are in US Dollars per accommodation per night.

·       50% of total amount is requested at booking confirmation. The other 50% can be paid 30 days before arrival. In case you book within 30 days before arrival, we will ask you to prepay the full amount after receiving the booking confirmation.

·       Payments are preferred by bank or credit card. We don’t accept American Express. Additional charge for wire transfers is for your own costs.

 You can find our bank details here:

Name beneficiary:                   Dolphin Hotel N.V.
Address beneficiary:             Bapor Kibra z/n

Country:                                        Curacao
Account beneficiary:            20953806
SWIFT:                                          MCBKCWCU
Name bank:                                MCB
Address bank:                           Plaza Jojo Correa 2-4

·       If you want to pay by credit card, we kindly request you to send us your credit card number and expiration date down to reservations@dolphinsuites-curacao.com.

Cancellation policy

·       Cancellations of a confirmed reservation will be accepted without penalty, if received 30 days prior to arrival. 

·       Cancellations received within 30 days before arrival till 7 days prior to arrival, 50% of total amount will be charged.

·       If cancellation within 7 days prior to arrival, 100% of total amount will be charged. 

·       In case of 'no show’ 100% of total amount will be charged.

·       Changing a reservation may affect the price and is possible only in case of availability.

·       We understand the uncertainty surrounding the current COVID-19 Pandemic. We have therefore adjusted our cancellation policies for future stays to accommodate our guests as much as possible. Please check our website: https://www.dolphinsuites-curacao.com/covid-19-measures